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 Did you have trouble getting an appointment?

During October here at Riverside Practice 164 patients failed to attend for appointments they had booked

 

This means we lost 164 opportunities to see patients

That is equal to 35 hours of appointments or

more than 8 full days of appointments LOST

 

If you can’t attend, please tell us

You can cancel on-line out of hours and at weekends

 NEW: More GP Appointments released

 

Over the next three months we are working with NHS England to offer extra GP appointments. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.

The extra appointments are bookable on the day by ringing reception on the usual number.

If you haven’t yet signed up for GP Online Services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on www.nhs.uk/GPonlineservices

Help us to help you...

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.

Last month 134 patients did not attend for their booked appointment  


WHEN WE ARE CLOSED -Please note that we are closed between 1pm and 2pm week-days for lunch and one afternoon a month we will close for staff training. The practice is also closed on Saturdays and Sundays and all public bank holidays.

OUT OF HOURS SERVICE FOR WHEN WE ARE CLOSED -

If the practice is closed and you need medical assistance and it is NOT an emergency contact dial 111.

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 .................In the event of an emergency call 999.

 

(Site updated 20/03/2017)
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