The NHS Friends and Family Test
NHS England launched a nationwide survey called The Friends and Family Test (FFT) it gives you an opportunity to give feedback on the care or treatment we gave you during your visit to the Practice.
It doesn’t take long. It asks two questions…
1) How likely are you to recommend this GP practice to your friends and family if they needed similar care?
2) Can you tell us why you have that response?
Since the launch we have only received a few responses so if possible please could you take a couple of minutes and complete the questionnaire which is located on the Right Hand side of this screen click on Friends and Family Test (under have your say) the questionnaire will pop up automatically for you to respond to the questions.
If you are interested in seeing the responses we have received they are located under Friends and Family Results. – we only publish results where a box has been ticked that you consent to us publishing your comment anonymously on our website.
Alternatively, if you prefer to respond in writing we have pre-printed post cards with these questions on which are located within the waiting room of the practice.
Our Reception team will be happy to help if you have any questions about this.
NEW - APRILS EDITION OF NEWSLINK NOW AVAILABLE! Please see the latest Newslink by clicking on the tab under the Further Information Section on the right hand side of this page
WHEN WE ARE CLOSED -
Please note that we are closed between 1pm and 2pm week-days for lunch. The practice is also closed on Saturdays and Sundays and all public bank holidays.
OUT OF HOURS SERVICE FOR WHEN WE ARE CLOSED -
If the practice is closed and you need medical assistance and it is NOT an emergency contact dial 111.
In the event of an emergency call 999.
(Site updated 23/06/2015)