Practice Performance

In Sept/October 2023 we Delivered and Received:

  • 12837 - incoming phone calls - (approx 298 calls per day) 

 

  • Sept: 4121  October: 4834 - Total appointments available

 

  • Sept: 2380  Oct: 2743 - GP, Advanced Clinical Practioners (ANCP's) First Contact Physio, Paramedic and Clinical Pharmacist

 

  • Sept: 228  October: 214 - Total DNA's:   442   Patients did not attend their appointment - 8513 patients attended - giving an attendance rate of 94.6%

 

  • 13218 - prescriptions were issued during September and October 2023

 

  • 4 Complaints were received during September and October 2023  and  6 positive feedback / compliments  during September and October 2023