Riverside Practice Mission Statement, Values and Vision

The Riverside Medical Practice: Mission Statement Values and Vision

The Riverside Medical Practice



Our Practice Mission Statement

We aim to provide all of our patients with high quality, person-centred, accessible, integrated care in a safe, responsive and courteous manner.


In order to do this we will:

  • Provide a service which puts patient safety, care and wellbeing at the heart of all we do.
  • Convey compassion in all that we do, assessing and responding to need.
  • Respect all, show courtesy, seek to understand, treat all fairly, value each person as a unique individual and support the vulnerable.
  • Act with integrity and be accountable for our actions.
  • Continuously learn and improve, adapting to change and building on achievements to develop our services.
  • Promote best practice encouraging continuous professional development of all members of the Practice Team and valuing the contribution of each team member.
  • Nurture a culture which is innovative, inclusive, open and mutually supportive

Our Values

The values enshrined in the NHS Constitution underpin all that we do:

·        Respect and dignity

·        Commitment to the quality of care

·        Compassion

·        Improving lives

·        Working together for patients

·        Everyone Counts


Our Vision – (Where we see ourselves in the future)


·        To work in partnerships with our families and carers to promote optimal health and preventing disease whilst continuing to provide best practice high quality care.

·        To be a learning organisation and to extend the learning to others locally by shared learning through significant event analysis.

·        To provide all of our service users and staff with a safe and welcoming environment and one that works on a sound financial basis.

·        To adapt to the increasing number of patients who have multiple long term conditions (multi morbidity) either in the community or at home.

·        To work towards more collaboration and co-ordination across boundaries, with less fragmentation of care.

·        To seek out advances in technology to the advantage of our service users.

·        Have a strong leadership position in the care we deliver within our locality