Access to medical records
The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Please ... [continue] Access to medical records
Accessing someone else’s information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you ... [continue] Accessing someone else’s information
Complaints
If you have a complaint about the practice, please call the Practice Manager. If you prefer, you can write to us. We will answer your concerns as soon as possible. ... [continue] Complaints
GP net earnings
The average pay for GPs working in The Riverside Practice in the last financial year was £59,325 before tax and National Insurance. This is for 2 full time GPs and ... [continue] GP net earnings
Health information
Self care advice and links to helpful resources.
Medical education
We are a training practice and we may offer you an appointment with a GP registrar. These doctors are fully qualified and will have worked in several hospitals. They are ... [continue] Medical education
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records ... [continue] Patient confidentiality
Patient group
We have an active patient participation group at our practice. Find out about our patient group The Riverside Practice PPG has now been running for over 20 years. All patients ... [continue] Patient group
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient survey and results
Around 2.4 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey ... [continue] Patient survey and results
Practice policies
Read our practice policies on these pages.
Research practice
The Riverside Practice is a research practice. Research can: Find new and better ways of preventing, diagnosing and treating diseases or conditions Test new ideas that could improve the lives ... [continue] Research practice
Using this website
The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute ... [continue] Using this website
Veteran friendly GP practice
The Riverside Practice is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community. Our accreditation shows we can deliver the best possible care and ... [continue] Veteran friendly GP practice
Date published: 20th September, 2023
Date last updated: 21st September, 2023