Online access to your medical record from 31 October 2023

As your GP practice, we have been asked to provide all patients over the age of 16 with, no later than 31 October 2023, online access to your full GP-held medical record going forward from that date.

Obtaining access – how can I see my medical record?

You may receive a text message or letter from us over the coming weeks asking you to confirm which parts of your medical record you would like online access to. If you do not hear from us, please use either of the routes below to access your online medical record. We will be working through our patient list as fast as we can but it may take some time to enact these changes for everyone.

Directly on SystmOnline: https://systmonline.tpp-uk.com/.

SystmOnline is our secure practice data system for your medical data. Many of our patients already have online access to their medical records on SystmOnline. In this case, you don’t need to do anything. If you already have SystmOnline access, but are unable to see your medical record on or after 1 November 2023 and would like to, please contact the practice.

Likewise, if you can see your medical record on SystmOnline but no longer wish to, please contact us.

If you have not yet requested log in details for your SystmOnline account, please complete the form available here and bring it to the practice with the relevant identification.

Via the NHS App or NHS Online: https://www.nhsapp.service.nhs.uk/login.

You may also see your medical record via the NHS smartphone app or NHS Online, by logging in with your NHS account details. Your NHS account log in details are set up by you directly at the link above.

Your NHS account is separate from and additional to your SystmOnline log in details (which we would provide you with). You may have already set up an NHS account, for example to obtain a Covid Vaccination passport.

Unfortunately, practice staff are not able to provide technical support relating to your NHS account.

If you already have an NHS account, but are unable to see your medical record on or after 1 November 2023 and would like to, please contact us at the practice.

Likewise, if you can see your medical record on your NHS account but no longer wish to, please contact us.

If you have any queries about this please contact the practice.